the repairability index extends to more objects



France 3

Article written by

France 3 Midi-Pyrenees, J. Raclet, E. Foissac, A. Amsili – France 3

France Televisions

The repairability index, information intended to guide the consumer, is a pictogram supplemented with a score out of 10 on its ease of repair, already affixed to telephones, computers and televisions. As of Friday, November 4, four new types of devices are affected.

The repairability index is a score out of ten given to household appliances to know if it is easy or not to repair them. This rating is determined by the ease of dismantling the device and the price of spare parts. “For me, that’s a good thing. This helps to better explain the quality of a product and it allows the customer to be better informed”explains Guy Rosenthal, manager of a household appliance store in Toulouse (Haute-Garonne).

This index has been mandatory since last year, especially for smartphones and televisions. It extends Friday, November 4 to all types of washing machines, dishwashers or even vacuum cleaners, but is not well known to the general public. Repairing rather than throwing away is increasingly popular. A home repair technician confides that “People are more likely to have their equipment repaired because the prices of new devices are no longer as attractive as before and people (…) have gone on the ecology”.

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