Schiphol airport chief steps down after summer of travel chaos

AMSTERDAM — The CEO of Amsterdam Airport Schiphol has resigned after a summer that descended into chaos and flight cancellations amid staff shortages following the COVID-19 pandemic.

“I did my best, but we’re not there yet. I hope things get better soon,” CEO Dick Benschop said in a statement released by the airport on Thursday, after briefing the board of its decision on Wednesday evening.

He said he was resigning “to give Schiphol the space it needs to make a fresh start. I don’t want the focus on me to become an obstacle for Schiphol.”

The busy aviation hub on the outskirts of Amsterdam was hit by huge queues and piles of unclaimed luggage over the summer holiday months as air travel resumed after the pandemic.

The surge in demand for air travel came after airlines and airports cut jobs during the crisis in aviation during the pandemic.

Jaap de Winter, chairman of the board of Schiphol, said he and the board members “respect and understand Dick’s decision” and will seek a successor.


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