New railway scheme allocates 7,000 unconfirmed passenger seats per day


By PTI IST (Released)

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HHTs can also be used to collect excess fares, penalties and other charges from passengers through digital payment options. In the future, these will also be used to issue them receipts, they said. Officials said that after the implementation of the HHT system, it will be ensured that the priority of the RAC or waitlisted passengers is not bypassed to obtain train seats.

The railways’ new hand-held terminals (HHTs), intended for computerized verification of on-board tickets and the allocation of vacant seats, have enabled nearly 7,000 unconfirmed ticket holders to obtain confirmed seats on a daily basis. trains over the past four months, according to the data. HHTs, which are the size of an iPad, have passenger reservation boards for trains that are already loaded. Instead of browsing through paper maps as before, ticket screening staff can simply browse these devices for real-time updates on reservations, as these are connected to the central server of the passenger reservation system.

So, if a passenger with a reserved ticket does not show up or cancels his trip at the last minute, the vacant seat is displayed on the HHT device which allows the Train Ticket Controller (TTE) to authorize it to a passenger waiting list or a reservation against cancellation (RAC) passenger on board. Passengers with RAC or waitlisted tickets can check with a TTE carrying an HHT for the availability of vacant berths in real time, an official said, adding that it brings transparency to the allocation of berths on trains in circulation.

According to data seen by PTI, under the project launched about four months ago, the TTEs of about 1,390 trains daily carry about 10,745 HHT in various stages or parts of their train journeys. Over the past four months, an average of 5,448 RAC passengers and 2,759 waitlisted passengers were allocated light berths when crossing HHTs per day, it showed.

In addition to allocating berths to the RAC or waitlisted passengers, around 7,000 unused vacant berths are also being released per day at the PRS through the HHTs to make them available for booking from the next stations. on the route of the trains, according to the data. Over the next three to four months, these HHT devices would be provided to all long-distance trains, including weekly and bi-weekly trains, officials said.

HHTs can also be used to collect excess fares, penalties and other charges from passengers through digital payment options. In the future, these will also be used to issue them receipts, they said. Officials said that after the implementation of the HHT system, it will be ensured that the priority of the RAC or waitlisted passengers is not bypassed to obtain train seats.

In the manual reservation board, there was a tendency to offer empty berths from passengers who did not board a train to others on an out-of-turn basis. Now, with the computerized system, the availability of vacant berths and the allocation of tickets to passengers on the waiting list would be monitored online in real time, thus eliminating any possibility of manipulation in the allocation.


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