Skip to content
Mother responds to teenage daughter’s 911 call during armed robbery

A mother working at an emergency dispatch center in New Orleans, Louisiana responded to a 911 call about an armed robbery at a McDonald’s. It turns out that it was his daughter on the phone.

Tenia Hill, 16, was robbed at gunpoint and forced with other staff into a freezer at the McDonald’s where she worked on October 17. She dialed 911 – and of all people, her mother, Teri Clark, picked up.

In an interview with WDSU, Clark said she was asking the caller for the location of McDonald’s when her daughter said, “It’s me, Tapeworm…Mom, help me!”

“Mom, please hurry. She’s got a gun,” Hill said in a recording of the 911 call obtained by WDSU.

“We’ll hurry, give me a description,” replied her mother, Teri Clark.

She was able to keep her daughter calm until the New Orleans Police Department arrived on the scene.

Afterward, in an interview, Clark said it “broke me” when his daughter said she was in the freezer.

“As I answered the call, tears streamed down my face,” she said. “I always try to do my job, and I did the job to the best of my abilities.”

The executive director of the Orleans Parish Communications District said Clark was a model employee who handled the call perfectly.

“Teri Clark is a shining example of what our 911 heroes in New Orleans and across the country do every day,” Tyrell Morris told CNN. “We answer every call with passion, determination and professionalism, even when it comes to our own family.”



The Huffington Gt

Not all news on the site expresses the point of view of the site, but we transmit this news automatically and translate it through programmatic technology on the site and not from a human editor.