Millions of Virgin Media and Virgin Mobile Customers Face Price Hikes | Blank media
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Millions of Virgin Media and Virgin Mobile customers face price hikes in the spring, with TV and broadband subscribers typically having to pay £ 56.40 more per year for the services.
Subscribers to Virgin Media’s cable and broadband TV service will see their bills increase by an average of £ 4.70 per month from 1 March.
Virgin Mobile customers face a change in the terms and conditions of their offering that will introduce an annual price change for their calls set at 3.9% above the January RPI inflation rate. Currently, prices are increasing every year based on the RPI.
The latest RPI figure, for November, was 7.1%, and if inflation stays at that level, customers will face a double-digit price increase, taking effect in April.
The increases come amid rising prices, which has prompted economists to predict 2022 will be ‘the year of the tightening’ for UK households.
Virgin Media said the price increases would allow it to meet demand from customers, who have significantly increased their data usage since 2019.
At the end of last year, customers were using an average 40% more data than in 2019, driven by the switch to working from home and spending more free time in their living rooms.
However, customers with Virgin Media’s Oomph bundle, which includes mobile service alongside broadband, will be excluded from the mobile price change.
The same will be true for vulnerable customers, in particular those benefiting from the company’s Essential broadband package for people with universal credit, or its Talk Protected fixed telephony offer.
A spokesperson for Virgin Media said: “While we recognize that a price change is never welcome, with costs rising and our customers using their services more than ever, we are revising our prices to fuel more. investments in our network and our services, both now and in the future.
“We are committed to providing brilliant service and excellent overall value, and always giving our customers more for their money than anyone else. “
Virgin Mobile customers see their payments split into two parts, one to cover the cost of their device and one to cover airtime, and only the latter will increase in price.
For a customer who currently pays £ 35 per month for an iPhone 12 and is watching on an airtime plan with 12 GB of data, £ 25 per month pays for devices and will not be affected.
The other part of the deal will increase. If the RPI stays at 7.1% it will add £ 1.10 per month to their bill.
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