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CTA train crash: Yellow Line service remains suspended after a crash near Howard Station injured 38 people, according to the Chicago Fire Department.

CHICAGO (WLS) — NTSB crews continue their investigation Friday morning into the causes of a CTA train crash that injured dozens of people.

Meanwhile, rail service on the Yellow Line remains suspended Friday morning, with shuttle service available between Howard and Skokie/Dempster.

It happened Thursday morning around 10:45 a.m. on the Yellow Line near Howard Station when the train struck a snowplow on the tracks.

RELATED: CTA train crash: Would emergency braking technology have prevented Yellow Line crash?

The train was full of people heading downtown when passengers reported feeling a vibration, hearing a scream and then the crash.

The impact crushed the front of the train, causing passengers and transit workers to fall.

Watch: CFD provides update after more than three dozen injured in CTA train crash

“People started screaming, kids started screaming,” witness Shayla Smith said. “I feel like we were hit too because the impact was so close.”

“It was scary when we first saw it because of the damage to the train,” witness Katya Bonilla said. “You think of the trains as being so strong and sturdy and they were completely collapsed and to see all the people line up all the fire crews taking people away from the scene for about 20 to 30 minutes. It was just scary.”

Firefighters said 38 people were injured. A seriously injured passenger has already filed a lawsuit against the CTA.

Investigators will now determine why the piece of winter equipment ended up on the tracks in 60-degree weather and how the train crashed into it.

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