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90% Income Tax Portal Failures Resolved, Taxpayers Can Now Easily File Electronic Returns

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90% Income Tax Portal Failures Resolved, Taxpayers Can Now Easily File Electronic Returns

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The income tax portal has started to function properly, as more than 90 percent of the glitches on the portal have been fixed, sources told CNBC-TV18 on Saturday. Taxpayers can begin filing returns on the portal, they said.

Sources said Infosys will fix the remaining 10 percent of bugs in the next 10 to 15 days, they said. More than 2.25 crore income tax returns (ITR) in fiscal year 2021-22 were filed on the electronic income tax filing portal as of October 28, 2021. More than 55 percent of these ITR they were prepared using the new IT portal.
The new income tax portal, created by Indian IT company Infosys, has had its fair share of glitches since its launch, prompting Finance Minister Nirmala Sitharaman to ask Infosys to fix them. In early October, Infosys CEO Salil Parekh had said that taxpayer concerns are being “progressively addressed” and that the portal is making steady progress.

The Income Tax (TI) department launched the new “taxpayer-friendly” portal on June 7. It allows quick refunds, enables interactions, uploads and any pending actions. The idea was to reduce the processing time for returns from 63 days to one day and ensure that refunds are processed smoothly.

However, so far, the portal has disappointed contributors, as they encountered more than 25 different bugs and glitches. Problems range from lengthy registration to inability to respond to prompts.

The company had pocketed Rs 4.2 billion in 2019 to develop the portal. He had already developed the goods and services tax portal for almost Rs 1,400 crore. That portal also had several ‘areas of dissatisfaction’, as reported by the PTI news agency in March 2020.

(Edited by : Yashi gupta)

First published: IST


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90% Income Tax Portal Failures Resolved, Taxpayers Can Now Easily File Electronic Returns

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